FREQUENTLY ASKED QUESTIONS
1. Is using NightMiner safe and am I at risk of a ban?
The use of automation software is against the game developer's Terms of Service. NightMiner is engineered to be as discrete as possible by simulating human-like interaction through ADB.
However, we must be clear: a risk of detection and suspension always exists. You use this software at your own risk. We are not responsible for any actions taken by game developers against your account.
2. How does the license activation system work?
Upon purchase, a unique license key is instantly delivered to your email. On first use, the bot binds this key to your machine's unique hardware ID (HWID).
- License keys are delivered instantly via Stripe.
- Each license is valid for a single machine.
- The software requires an active internet connection for periodic verification.
3. Can I transfer my license to another system?
Your license is hardware-locked once activated. If you upgrade your system or need to transfer the license, please contact our support team through Discord for a manual reset.
4. What are the system requirements?
NightMiner is currently a Windows application. To function correctly, it requires:
- Windows 10 or 11 (64-bit).
- A compatible Android emulator (Mumu Player or BlueStacks recommended).
- ADB (Android Debug Bridge) enabled on the emulator.
5. What is your refund policy?
Due to the nature of digital goods and immediate delivery upon purchase, all sales are strictly final and non-refundable once the license key has been sent to your email. Please ensure your system meets the requirements before purchasing.
We do not process voluntary refunds for bans, setup issues, unused time, or buyer's remorse. Setup help is available on Discord.
If you open a bank chargeback / payment dispute, your license is revoked immediately and access to the software and downloads is cut off.
6. Why are some taps, counts, or detections wrong?
NightMiner reads the game screen (templates, colors, layout) and simulates taps and swipes. It is not an exact game API. Occasional mistakes are normal for this kind of software.
Examples of expected imprecision:
- Wrong troop, wall, or resource count / number read.
- A tap slightly off, or the nearby wrong button.
- Missed or extra actions when the UI is slow, laggy, or mid-animation.
- Emulator resolution, scaling, or performance differences.
- Clash of Clans UI shifts after a game update.
These are not defects that entitle you to a refund. If something breaks repeatedly after a game update, report it on Discord so we can patch when possible.
7. What happens after a Clash of Clans update?
Game updates can temporarily break detections or features. We patch when we can; there is no guaranteed fix timeline. Temporary downtime or regressions are not grounds for a refund.
When a game change blocks core features for a meaningful period while we work on a fix, we may compensate active licenses by extending the subscription (goodwill), at our discretion. That is an apology gesture — not a right, not a refund, and not promised for every outage or minor glitch.